宾客服务经理

Mainly supervise the other Guest Relations
staff to ensure that they are adhering to all hotel
policies, procedures, regulations and standards, while striving towards total
guest satisfaction.
主要监督其他客户关系人员，确保他们遵守酒店的所有政策、程序、法规和标准，同时努力使客人完全满意。
Provides supportive functional assistance
to all departments; interact with guests and members of the community.
为所有部门提供支持性的职能协助；与客人和社区成员互动。
Assist the front office manager in all areas to ensure a correct and
smoothly-operating department.
协助前厅部经理做好各方面的工作，确保部门正常运转。