前台主管

To supervise front desk staff to ensure that they are adhering to all
hotel policies, procedures, regulations and standards, while striving towards
total guest satisfaction. To ensure that
front desk operations is working in a professional manner at all times.
监督前台员工，确保他们遵守酒店的政策、程序、规章制度和标准，努力使客人满意。确保前台工作始终以专业的方式进行。
Will perform front desk clerk and cashier responsibilities and duties
when assigned, and assume desk manager's responsibilities when needed.
履行前台职员和出纳的职责，并在需要时承担前台经理的职责。
To train front desk clerks on a daily basis, on-the-job and during 15
minutes training.
对前台职员进行日常的在职和15分钟的培训。
Assist the front office manager in all areas to ensure a correct and
smoothly-operating department. 协助前厅部经理在各方面确保部门运作的正确和顺利。