锦厨国际餐厅服务员Kwee Zeen Restaurant Attendant

1.服务能力：为服务做好准备工作。根据酒店的标准和服务的顺序服务。
Service: Assist in preparation of outlet for service periods. Adhere to the standards and sequence of service within the outlet.
2.沟通能力：与上级，同事，保持良好的关系。
Communication: Maintain good relation with outlet captain, supervisor, manager and waiters.
3.处理问题的能力：查明客人的满意程度，告诉主管任何客人的不满或问题无论大小。
Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small.
4.使用符合集团文化的行为并且尊重及灵活地对待每一位客人和同事。
Treat customers and colleagues from all cultural groups with respect and sensitivity.
5.问候和慷慨地帮助所有的顾客和同事，并且总是主动提供协助。
Greet and be generous to all guests and colleagues and always willing to offer assistance.