客房行政管家 Executive Housekeeper

确保客房部顺畅和高效的运作，并确保部门运营手册中的政策和程序都被严格遵守。
Ensures the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
负责保留适量的库存，包括客用品、清洁用品、房间印刷品、文具、布草等。
Be responsible for the inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, etc.
根据财务部的要求进行消耗品和运营设备的盘点。
Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.
负责检查酒店的鲜花安排。
Be responsible for hotel flower arrangements.
与灭虫公司和其他有工作关系的公司联络，确保酒店内的灭虫工作顺利进行。
Communicates with and supervise the hotel’s contracted pest-control and other contracted companies to ensure that effective programmes are instituted and maintained.
监控客房、公共区域和后勤区的清洁。
Oversees the cleanliness of guest rooms，public areas and back-of-the house areas.
与供应商合作为酒店员工提供的制服。
Works with vendors to provide uniforms for all hotel associates.
确保正确的处理丢失及拾获物品。
Ensures the proper handling and control of lost and found items.
协助确保凯悦温情及房务部经典20条的实行。
Assists in ensuring that all Touches of Hyatt and the Rooms Top 20 have been implemented
与前厅部经理和客房部助理经理协作，经常性的巡视和全面检查房间和其它房务区域的总体运营情况。
Conducts frequent and thorough inspections of guest rooms and Rooms areas in general together with the Front Office Manager, and/or Assistant Managers - Housekeeping.
确保准备好每日预抵贵宾房间、特殊要求房间、长住客的房间，并确保房间内放置适当的欢迎赠品。
Oversees that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities.
与前厅部和工程部保持良好的协作，便于进行必要的房间维护。
Works closely with the Front Office and Engineering Departments to block rooms as necessary for maintenance.
确保服务符合品牌标准的基本要求，适时提供更多可供选择的品牌服务。
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
根据顾客意见调查结果，确保所有改进措施贯彻执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
以协助和灵活的态度与其他管理层员工密切合作，关注酒店的整体成功和客人的满意度。
Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
确保客房部员工与其他部门在工作中相互支持、灵活变通。
Ensures Housekeeping Floor Butlers, Team Leaders and Attendants are working in a supportive and flexible manner with other departments.