宴会服务主管 Banquet Service Team Leader

Follows event standards for customerservice.
遵守客户服务的会议宴会标准。
Act as an event service leader for mediumsized functions and be available to guests especially during set-up, coffeebreaks and meal breaks.
在中等规模的活动中，充当会议宴会服务负责人，特别是在摆台、茶歇时间和用餐时间为客人提供服务。
Follows all checklists for the relevantevent type.
遵守相关会议宴会类型的所有检查清单。
Meets and liaises with the kitchen andbeverage department before the event to go through the final details andspecial requests, maintain constantcommunication with the chef de cuisine of events to ensure a smooth operation.
在会议宴会开始之前，与厨房和酒水部会面并联络，了解详细情况及特殊需求，与会议宴会的厨师长保持沟通，确保宴会的顺利进行。
Be fully conversant with all aspects of theInfrasys and Delphi system.
充分了解Infrasys及Delphi系统的各个方面。
Strictly adheres to all policies andprocedures issued by Finance with regards to cashiering and cash handling.
严格遵守财务部发布的与出纳和现金处理相关的所有政策和程序。
In the absence of Manager, conducts dailypre-shift briefings to associates on preparation, service and menu.
在经理不在时，就准备、服务及菜单方面组织员工召开日常班前例会。
To ensure the smoothness of operation showhigh enthusiasm, overlooking of the events should be thorough , ensure themembers of service team are always reachable for the customers duringoperation.
工作上要表现出高度的热情，确保操作的顺利和流畅，对活动的理解分析要透彻，确保在运营过程中服务团队的成员能够随时与客户联系。
To be the role model to carry out hands onservice when it is needed during operation and training activities.
在实际操作和培训活动需要时，积极成为服务的榜样。
Oversee the punctuality and appearance ofall full time and casual event service associates, making sure that they wearthe correct uniform and maintain a high standard of personal appearance andhygiene, according to the hotel and department’s grooming standards.
根据酒店和部门的仪表标准，监督所有会议宴会服务全职和兼职员工的准时出勤及仪表，确保他们穿着正确的制服，保持较高的个人形象及卫生标准。
Ensure all the associates work in a safemanner to prevent and avoid any work injuries or accidents.
确保全职和兼职员工安全地工作，防止并避免发生任何工伤或事故。
Maximise the effectiveness of associates bydeveloping each of their skills and abilities through the appropriate training,coaching, and/or mentoring.
通过合适的培训、辅导和/或指导发展各员工的技能和能力，以使员工的效率最 大化。
Assist associates to understand and adhereto rules and regulations established in the associate handbook and the hotel'spolicies including but not restricted to fire, hygiene, health and safety.
帮助员工了解并遵守员工手册中的章程及规定及酒店的政策，包括但不限于消防、卫生、健康和安全。
Ensures high standards of personalpresentation and grooming.
确保较高的个人形象及仪容标准。
Attends training sessions and meetings asand when required.
根据需要参加培训课程和会议。
Carries out any other reasonable duties andresponsibilities as assigned.
实施其它分配的合理职责和责任。