餐饮销售部协调员 F&B Sales Coordinator

Responsibilities
工作职责
1.Ensure to provide courteous, professional and efficiency service to guests all the time.
2.Attend to all meetings and training as required.
3.Handles guest enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4.Understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
1.确保能够向客人提供始终如一的高效、优质、专业的服务。
2.积极参与所要求参加的会议及培训。
3.礼貌而高效的处理客人的提问，若无法立即解决需汇报申诉，并及时回馈和跟进。
4.理解并严格遵循员工手册的规章制度，酒店雇用政策、卫生政策和健康安全政策。
Preferred Qualification and Skills
优先考虑的资格与技能
1.College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
2.Minimum one year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required.
3.Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software.
1.大专以上学历，酒店/餐厅管理专业或有同等经验者优先。
2.至少一年酒店或餐饮相关行业的行政工作经验，或同等工作经验。
3.有操作计算机设备的知识或能力，包括文字处理和电子表格软件。