楼层副理

§ Assists with the development and maintenance of a detailed Departmental Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
帮助做部门政策 &程序的详细操作手册发展和维护, 确定年度检讨正确地反映任何的变化，区分操作表现的程序和标准。
§ Assists with the preparation of the annual Rooms Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of employees.
帮助做年度房间商务计划的准备，确定完全酒店计划上的商务目的和职员提出的需要。
§ Assists with the preparation and regular update of the Housekeeping Departmental Budget, in close cooperation with the Housekeeping Manager, ensuring targets are met and costs are effectively controlled.
帮助部门经理准备和更新正常的预算，确定目标被达到，而且费用有效地被控制。
§ Constantly monitors and ensures the proper handling and control of lost and found items.
常规地检测确保适当的处理和控制客人的遗留物品。
§ Ensures proper work assignments to the contract cleaners of windows, public and back of house areas.
监督外聘清洁公司清洁工人的适当工作任务，对契约房子区域的窗户、公区的卫生是否做到位。
§ Ensure proper work of the service contractors of pest control and plant rental, supervise the service quality, efficiency and profession.
监督虫害防治，植物租摆和晚间维护合同服务商的工作质量，工作效率和工作专业性。
§ Ensures after-sale service execute by cleaning equipment supplier periodically according to contract indicates, ensure the equipment have proper maintenance.
确保清洁设备供应商根据合同的售后服务条款对清洁设备进行定期的维护。
Room Management
房间管理
§ Assists in preparing and controlling weekly requisitions, usage of chemicals and supplies.
发放、检查及控制所有清洁用品和设备。
§ Prepares monthly activity reports.
准备每月所做事情总结报表。
§ Checks all VIP rooms prior to check in.
在重要客人入住前，检查所有重要客人的房间。
§ Conducts regular inspections of rooms and public areas, ensuring standards of cleanliness is maintained at all times.
引导房间和公众的区域一般检查，确定清洁的标准并总是维护。
§ Assists in conducting inventory of linen, chinaware, and glassware and reports to Assistant Housekeeping Manager/ Housekeeping Manager.
协助布草，陶瓷，玻璃器皿的盘点并向客房部副经理/经理汇报。
§ Coordinates and maintains machine maintenance reports and records.
协助机器维修及机器维修记录。
§ Reports to Housekeeping Manager/ Assistant Housekeeping Manager on the conditions of guest rooms and hotel area to ensure appropriate and consistent maintenance.
向客房经理/副经理报告客房和酒店区域的情况，确定适当和一致的维护。
§ Works closely with Food & Beverage to ensure that the Mini Bar system is properly maintained and all employees follow closely with the Policies & Procedures of updating consumption and replenishment.
确保迷你酒吧系统适当地被维护，且所有的职员密切地跟进迷你酒吧的消费、再补足和政策 & 程序更新。
§ Works closely with Food & Beverage to ensure all amenities are appropriately placed and removed/ replenished.
密切地跟进食物 & 饮料适当地被放置、移动及再补足。
§ Use and manager hotel keys according to hotel policy and Housekeeping principle.
根据酒店的政策和客房部的规定使用和管理钥匙。