客房造型督导（主管）- 楼层 Style Coach - Floor

To assist with supervising, coordinating and concluding the day-to-day operations of the Style Department.
协调客房造型部门的日常运作。
To provide active support to the Style Leadership Team in the execution of action plans to achieve departmental goals.
积极提供帮助，带领英才实现部门目标。始终保持所在区域的高度清洁，设施设备正常运行。
Ensuring effective and timely recovery of guest complaint situations through empowerment and personal follow ups.
及时处理客人投诉，有效及迅速的追踪客人投诉情况。
Carrying-out internal cost saving initiatives to maximize productivity and minimize operating costs.
开展内部成本节约措施，最大限度提高部门生产力和减少运营成本。
Upholding consistently high levels of Guest Experience when handling general phone inquiries or guest complaints.
保持客人满意度，专业且迅速的接听客人电话，处理客人投诉。