餐饮部实习生F&B Trainee

【岗位】西餐厅实习生
为客人提供快速热情的餐饮服务，根据设定的标准确保餐饮外观的质量
Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures
按照部门的规范和程序提供高标准的餐饮服务
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
与上级领导交流有关疑难，客人意见和其它相关信息
Communicates to his/her superior any difficulties, guest comments and other relevant information
与员工建立并保持良好的工作关系
Establishes and maintains effective employee working relationships
参加和参与每日的例会和其它计划好的会议
Attends and participates in daily briefings and other meetings as scheduled
参加和参与计划好的培训课程
Attends and participates in training sessions as scheduled
摆放好自助餐桌上的餐具
Cutlery is placed for buffet and table service
摆设好餐台
Tables are set
阅读并熟悉预订
Reservations are read and familiarized
准备好特别活动
Special occasions are ready
放音乐
Music is on
开灯
Lighting is on
酒吧准备就绪为客人提供舒适的服务
正确处理客人的投诉
Take appropriate action to resolve guest complaints
按照酒店的规定存储餐饮存货
Food and beverage stock is stored in relation to hotel procedures
承担相关的职责和安排的特别项目
Performs related duties and special projects as assigned