·
Maintain a hygienic kitchen according to HACCP.
根据国际HACCP维护厨房的卫生标准。
·
Take personal responsibility for the service experience of all guests in
your designated area.
服务时对所有客人尽职责。
·
Adjust service to suit guests’ requests, personalize to meet needs.
根据顾客需求,提供个性化服务。
·
Be able to make suggestions on the menu that might suit guests of
different nationalities.
可以根据客人不同的国籍推荐菜单上的食品。
·
Use a heartiest approach – make the guests feel welcome, feel
heart-warmed, feel incredible, and belong.
发自内心的接待顾客,令客人感到宾至如归,喜出望外。
·
To be motivated and committed, approaching all tasks with enthusiasm and
seizing opportunities to learn new skills or knowledge in order to improve your
personal performance.
具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
·
To abide by all rules, regulations, policies and procedures of the
hotel.
遵守所有的规则,规章,政策和酒店的流程。
·
To have a positive impact, taking personal responsibility and initiative
to resolve issues, always clearly communicating with both customers and
colleagues.
持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或人才进行沟通交流。
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