全日餐厅咨客

1. To provide a warm and friendly welcome to all guests.
热情友好地欢迎客人
2. To answer the telephone calls and handle enquiries.
接听电话并解答疑问
3. To take table reservations and effectively control the flow of the guests in the restaurant ensuring
maximum turnover.
接受预订，采取有效地调控以确保餐厅最大客流量
4. To lead guests to the table and seat them only if the table is fully set-up.
当餐桌上的餐具完全摆好时方可带领客人入座
5. Effectively manage and use the "Table Management System"
有效使用座位管理系统
6. To assist in the operation during busy periods.
在繁忙时刻予以协助
7. To have a thorough understanding and knowledge of all food and beverage items in the menu.
全面了解菜单内容和食品知识
8. To ensure that the reception desk and surrounding area is kept clean and organized at all times.
在任何时候都保持接待台及周边地区的清洁
9. To handle guest complaints, requests and enquires on food, beverage and service.
处理客户投诉并提供餐饮的查询服务
10. To establish rapport with guests, maintaining good customer relationships.
与客人建立及维护良好的客户关系