岗位职责 / Responsibilities
1.Support the market development and sales of weddings and large-scale banquets, and achieve the annual wedding sales targets;
协助负责婚宴及大型宴会的市场开拓与销售,完成年度婚宴销售目标;
2.Receive wedding and banquet clients, follow up on needs, quotations, contract negotiation and signing, and provide personalized wedding/banquet solutions;
接待婚宴及宴会客户,跟进需求、报价、合同洽谈与签单,提供个性化婚宴 / 宴会方案;
3.Coordinate the full-process execution of banquets, liaising with F&B, kitchen, banquet halls, housekeeping, engineering, AV and other departments to ensure the high-standard delivery of each banquet/wedding;
统筹宴会全流程执行,协调餐饮、厨房、宴会厅、客房、工程、AV 音响等部门,确保每场宴会 / 婚宴的高标准落地;
4.Manage wedding and banquet reservations and banquet scheduling, reasonably allocate venues and resources, and optimize banquet revenue and utilization rate;
管理婚宴预订与宴会档期,合理调配场地与资源,优化宴会收益与档期利用率;
5.Maintain relationships with new and existing clients, build client profiles, and drive wedding referrals, repeat business and cross-brand client engagement;
维护新老客户关系,建立客户档案,推动婚宴转介绍、复购与集团内部客户联动;
6.Support the banquet team in on-site coordination, client liaison and emergency handling to safeguard the guest experience;
配合宴会团队完成现场统筹、客户对接与突发情况处理,保障宾客体验;
7.Monitor wedding market trends and competitor dynamics, and collaborate with the marketing department on wedding promotion plans and featured products;
关注婚宴市场趋势与竞对动态,协同市场部制定婚宴推广方案与特色产品;
8.Handle routine department management, reports and other tasks assigned by superiors.
完成部门日常管理、报表及上级交办的其他工作。
任职要求 / Requirements
1.Associate degree or above; hospitality management, tourism management, marketing or related majors preferred;
大专及以上学历,酒店管理、旅游管理、市场营销等相关专业优先;
2.5 years of sales and banquet coordination experience in upscale hotels, resort complexes or the banquet industry; successful wedding sales cases preferred;
5 年以上高端酒店、度假综合体或宴会行业销售及宴会统筹经验,具备婚宴销售成功案例者优先;
3.Excellent sales negotiation and client relationship skills, familiar with wedding/banquet service procedures and coordination details;
具备优秀的销售谈判与客户维护能力,熟悉婚宴 / 宴会服务流程与统筹细节;
4.Fluent oral English, able to communicate smoothly with international clients as a working language;
英语口语流利,可作为工作语言与外籍客户顺畅沟通;
5.Russian proficiency is a plus, able to serve Russian-speaking clients;
掌握俄语者优先考虑,能服务俄语区客户群体;
6.Strong organizational, on-site coordination and emergency response skills, with high stress tolerance;
具备良好的组织协调、现场统筹与突发应对能力,抗压性强;
7.Professional image and demeanor, strong service awareness, detail-oriented and guest-experience-focused.
服务意识强,注重细节与宾客体验。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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