Executive Club Supervisor/Captain 行政酒廊主管/领班

We are looking for a Executive Club Supervisor/Captain
我们正在寻找一位行政酒廊主管/领班
As a Executive Club Supervisor/Captain, we relyon you to
作为一名行政酒廊主管/领班，你的主要工作职责为：
1. Provide highstandard service in accordance with department standards andprocedures.
2.Communicate to his/her superior any difficulties, guest comments and otherrelevant information.
3.Performs check-in/check-out for InterContinental Loyalty membersand Club InterContinental guests.
4. Personally handle guest’s needs and complaints and followthrough accordingly.
5.Develop and maintain strong guest relationships to ensureInterContinental Ambassador Loyalty.
6.Set up the buffet Breakfast, Happy Hour and inspect the foodquality to ensure all food provided meet the standard.
1.按照部门的规范和程序提供高标准的服务。
2.与上级领导交流有关疑难，客人意见和其它相关信息。
3.为优悦会会员及俱乐部客人办理入住/离店手续。
4.亲自接收并有效及时地为客人处理需求和投诉
5.发展和维持密切的客户关系以确保对洲际大使的忠诚度。
6.摆放自助餐台并检查食品质量，确保所有餐饮出品符合标准。
Weare looking for someone who:
我们正在寻找一位具备以下条件的候选人：
1.Demonstrateexceptional enthusiasm for Front Office Service
2.Enjoys interactingwith people
3.Excellentimage quality, stands 1.60 meters tall and well proportioned
4.Exhibitproficiency in both written and spoken English
5.Uphold sprofessionalvalues, ethics and integrity at all times
1.对前厅服务有极高的热情；
2.喜欢与人沟通交流；
3.身高160cm及以上，形象气质佳；
4.良好的英文书面与口语表达；
5.在任何时候都秉持专业的价值观、道德和诚信。
Ifyou are the right person,what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！