预订销售员 Reservation Sales Agent

1、Record and process reservations made by phone/fax/email.
记录和处理通过电话，传真，电子邮件进行的预订；
2、Accept wait list reservations.
接受等候单上的客人预订；
3、Sell the Marriott Hotels products and services using up-selling and suggestive selling techniques.
运用销售技巧和房间销售升级推广万豪酒店集团的产品和服务；
4、Promote the Hotel’s (and Marriott generally) products and services.
推销酒店（以及整个万豪酒店集团）的产品和服务；
5、Maintain a high level of product and service knowledge about all Marriott Hotels in your region.
充分了解所在地区的万豪酒店集团成员的产品和服务；
6、Develop and maintain a regular pattern of sales calls.
发展和保持定期进行销售拜访的模式；
7、Prepare and execute action plans which increase reservation sales and associated business.
准备和执行增加预订销售和相关业务的工作计划；
8、Maintain knowledge of special rates/ offers/ promotions.
掌握关于特价，酬宾，促销活动的信息。