餐饮服务主管（酒吧）

job overview职位概述
·
Supervise the service and
delivery of menu items in assigned restaurant ensuring a high level of quality
and consistency.
·
监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。
·
Adhere to local regulations
concerning health, safety, or other compliance requirements, as well as brand
standards and local policies and procedures.
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
At InterContinental
Hotels & Resorts® we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
· Make it memorable by being knowledgeable,
sharing stories and showing your style to create moments that make people feel
special.
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
· 亲切、充满自信、体现尊重来展现富有魅力的你。
· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
· 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and
Responsibilities工作职责
·
In the absence of a Manager,
conducts shift briefings to ensure hotel activities and operational
requirements are known
·
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
·
Endeavour to resolve all
complaints during shift and logs all complaints in log book for further follow
up
·
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
·
Supervise cash handling and
banking procedures
·
监督现金的处理和存放程序。
·
Prepare daily banking and cash
flow reports
·
编制每日存款和流动资金报告。
·
Establish and instruct staff in
cash security procedures
·
制定并指导员工执行现金安全制度。
·
Deal with irregular payments
·
处理异常的付款情况。
·
Supervise the maintenance of
service equipment
·
监督服务设备的维护保养。
·
Monitor standards of guest
facilities and services
·
监督客用设施和服务的标准。
·
Control stock and monitor
security procedures
·
控制存货和监督保安成序。
·
Assist with menu and wine list
creation
·
协助菜单和酒水单的设计工作。
·
Supervise functions
·
监督各项职能。
·
Supervise outlet service
·
监督餐厅的服务。
·
Works with Superior on manpower
planning and management needs
·
和上级领导一起进行人力规划和管理需求。
·
Works with Superior in the preparation
and management of the Department’s budget
·
和上级领导一起编制和管理部门预算。