Channel Management –Executive
About Four Seasons:
FourSeasons is powered by our people. We are a collective of individuals who craveto become better, to push ourselves to new heights and to treat each other aswe wish to be treated in return. Our team members around the world createamazing experiences for our guests, residents, and partners through acommitment to luxury with genuine heart. We know that the best way to enableour people to deliver these exceptional guest experiences is through aworld-class employee experience and company culture.         
AtFour Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us.
Aboutthe location:
Nestledon a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as atranquil oasis embraced by lush gardens and sparkling waters. As an urbanresort, it stands just steps from the city’s core—yet within its bounds lies atranquil sanctuary, where the hustle of downtown softens into serene privacy.The Hotel features 199 guest rooms and suites complemented by 11 standalonevillas, providing an idyllic sanctuary for family gatherings, romanticgetaways, or business stays.
About the role:
The Channel Management –Executive assist Director of Revenue to develop new policy systems/procedures,advises Director of Revenue/Commercial Director on improvements; assists in inventory/OTArate control, manages major OTA operations (daily info checks, dataanalysis/adjustments).
What you will do:
Assist Director of Revenue to develop systems and work procedures for new policies and recommend     any improvements to the Director of Revenue/Commercial Director.   Assist Director of Revenue in     inventory, free sale room control and OTA rate availability, and handle     external rate connectivity as required; Oversee the overall operation of     the hotel on major OTA platforms (e.g., Ctrip, Fliggy, Meituan,     Booking.com, Expedia) to ensure accurate hotel information; Log in to all major OTA platforms     as the top priority every morning to check if room status, rates,     facilities and other info match the actual situation, and immediately     coordinate with relevant departments for corrections if inaccuracies are     found to avoid guest misunderstandings and complaints; Closely monitor OTA data     indicators (e.g., order volume, occupancy rate, guest reviews), analyze     daily data fluctuation causes (e.g., competitors' favorable promotions,     insufficient hotel display), and promptly take targeted adjustment     measures. The ability to perform other     tasks or projects as assigned by Director of Revenue/Commercial Director,     including data statistics, analysis, etc. The ability to be creative in all     aspects of performing the duties of the position. The ability to be a     sound analyzer and problem solver. The ability to be a     "do-er", implementer, and action taker with a “can do”     attitude. 
What you bring:
At least 2 years of relevant work experience in the     hospitality industry;  Self-driven and a strategic     resourcing professional  Able to work independently and     under pressure in a fast pace working environment  Good team spirit, multi-tasking,     cooperative with good communication and interpersonal skills Good command of both written and     spoken Chinese and English Working authorization in China is     required to applicant.
What we offer:
Competitive Salary, wages, and a     comprehensive benefits package  Excellent Training and     Development opportunities Complimentary Accommodation at     other Four Seasons Hotels and Resort Complimentary Dry Cleaning for     Employee Uniforms Complimentary Employee Meals An opportunity to build a     life-long career with global potential and a real sense of pride in work     well done
Schedule & Hours:
This is a full time position Usual administrative shifts but     may vary upon operation needs
其他要求
- 国际联号工作经验:优先
 - 国内管理公司经验:优先
 - 语言要求:英语-熟练
 - 计算机能力:良好
 
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