Supervisor 餐饮主管

岗位职责：
1. Ensuring that the restaurant returns a budgetedprofit through tight cost and stock control. Direct supervision of colleagues is necessary, while ensuring that allguests receive optimum service in accordance with the standards, policies andprocedures of this hotel and Niccolo Way.
通过成本及库存控制来获得计划盈利。直接督导员工的工作，通过遵守餐厅和本酒店的规章制度以确保为客人提供符合标准的完美服务。
2.Ensure the delivery ofbrand promise and provide exceptional guest service at all times.
确保遵循品牌承诺并始终提供优异的对客服务。
3.Handle all guest andinternal customer complaints and inquiries in a courteous and efficient manner,following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
4.Focus attention onimproving productivity levels and the need to prudently manage utility/payrollcosts within acceptable guidelines ensuring optimum deployment and energyefficiency of all equipment.
关注工作效率水平的提高以及在适用的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的最佳调配和能源使用效率。
5.Assist to ensure thatthe outlet is operated in line with maximizing profit while delivering on thebrand promise.
确保遵守品牌承诺以追求利润最大化为原则进行部门运作。
6.Work closely with otherOutlet Managers in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
7.Have a thoroughknowledge and understanding of all food and beverage items in the menu and theability to recommend Food and Beverage combinations and up sell alternatives.
对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
8.Exercise responsiblesupervisory behavior at all times and positively representing the hotel teamand WHM.
在任何时间表现负责的行为，并以积极的形象代表酒店管理团队和九龙仓酒店管理集团。
9.Understand and strictlyadhere to Rules and Regulations established in the Colleague Handbook and thehotel’s policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
10.Carry out any otherreasonable duties and responsibilities as assigned.
执行分派的任何合理任务和额外职责。
任职资格：
1. High Schoolgraduate or above, hotel Management or equivalent.
高中及以上学历，酒店管理相关专业。
2. Catering schoolcertificate is an advantage.
餐饮学校文凭者优先。
3. At least 1 yearworking experience on the same position in RB&E.
至少1年在同等职位上的管理工作经验