Asst. Manager - Niccolo Kitchen 欣厨副经理

岗位职责：
1. In line with prescribed WHM policies andprocedures. Overall responsible for Niccolo Kitchen administration andoperations of the sections appointed in the RB&E division. Maximizeprofits, saving cost and guest satisfaction.
应当遵守餐厅，本酒店及九龙仓酒店管理集团既定的政策原则和运作程序。全面负责餐厅行政管理和运营管理，最大化的利润，减少成本以及赢得客人的满意度。。
2. Assist to ensure that the Food andBeverage activities are aligned with the respective Corporate Strategy, andthat the Hotel Actions have been implemented where appropriate.
协助确保餐饮部运作符合其酒店策略，适当执行酒店规章。
3.Ensure the delivery of brand promiseand provide exceptional guest service at all times.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
4.Handle all guest and internalcustomer complaints and inquiries in a courteous and efficient manner,following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
5.Spend time at Niccolo Kitchen (duringpeak periods) to ensure that they are managed well by the respective colleaguesand functions to the fullest expectations.
在餐厅区域花时间巡视（高峰时段）以确保员工很好地管理餐厅区域并使各项活动达到最佳满意度。
6.Assist the Outlet Manager to achievethe monthly and annual personal target and the outlet’s revenue.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
7.Ensure that Food and Beveragecolleagues work in a supportive and flexible manner with other departments, ina spirit of “We work through Teams”.
确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
8.Maximize colleague productivitythrough the use of multi-skilling, multi-tasking and flexible scheduling tomeet the financial goals of the business as well as the expectations of theguests.
将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化，以完成经营上的财政目标和顾客期望。
任职资格：
1. University/ HigherDiploma graduate, major in Business Administration/ Hotel Management orequivalent.
大专学历，高级文凭持有者。行政管理或酒店管理及相关专业。
2. Catering schoolcertificate is an advantage.
餐饮学校文凭者优先
3. At least 2 yearsworking experience on the same position in RB&E.
至少2年酒店餐饮工作经验在同等职位。