Leading and Monitoring Recruitment and Hiring Activity
负责和监督招聘及聘用
· Assists in the interviewing and hiring of Human Resource team members with the appropriate skills, as needed.
根据需要面试和聘用本部门成员。
· Establishes and maintains contact with external recruitment sources, (e.g., job service, local colleges, recruiting agencies, and community based organizations).
建立和保持外界的招聘资源,保持合作关系(如国家人力资源服务中心,本地院校,招聘中介以及社区组织)。
· Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
参加现场招聘会并且确保对外资料文件符合标准。
· Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
保持与当地机构的社交联网(如饭店协会和同行),为现在或将来准备更多地人才资源。
· Oversees/monitors candidate identification and selection process:
监督/督导面试者的资格和人才筛选流程
· Provides subject matter expertise to property managers regarding W selection procedures.
为部门经理提供的W甄选流程专业知识。
· Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
与合作单位一起确保开放职位的对外宣传效果,能够吸引不同的应聘者。
· Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.
根据简历的来源和选择对合作单位进行质量控制。
· Administering and Providing Education Related to Employee Benefits
为员工福利提供管理及指导
· Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
与社保中心合作,根据需要协助申请失业救助,审查申请报告,并纠正错误。
· Ensures that department has the available resources on hand to administer employee benefits.
确保部门有可用的资源管理员工福利。
Managing Employee Development
管理员工发展
· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
支持部门为新员工准备的入职培训项目,确保员工接受适当的新员工培训。
· Ensures employees are cross-trained to support successful daily operations.
确保员工可以被交叉培训,支持酒店的日常运作。
· Uses all available on the job training tools for employees; conducts training, when appropriate.
在适当的时候给员工使用有效的在职培训工具,根据需要进行培训。
· Ensures coordination and facilitation of new hire program to generate a positive first impression for employees and emphasize the importance of guest service in W culture.
确保新员工入职的协调,给所有新员工一个积极的第一印象,强调客户服务在企业文化中的重要性。
Maintaining Employee Relations
维护员工关系
· Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
协助维护酒店中有效员工沟通渠道(如发展日常沟通和协助酒店日常会议)。
· Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
回顾纪律处分文件的准确性和一致性,检查相关文件,确保处分行动的适当性。
· Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
使用“门户开放”政策确保员工的问题和疑虑得到及时的回复。
· Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources.
确保员工的问题与部门经理,及人力资源总监沟通
· Partners with Loss Prevention to conduct employee accident investigations, as necessary.
根据需要与防损部一同进行员工事故调查
· Communicates performance expectations in accordance with job descriptions for each position.
根据岗位职责,为每个职位解释表现评估期望。
Managing Legal and Compliance Practices
监督行为的合法性
· Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
确保员工档案中有就业许可文件,管理评估和薪酬文件。并确保这些文件都被妥善的维护和存放达到所要求的时间长度。
· Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
确保员工档案拥有完善的查阅,检查和审查流程,以及确保遵循隐私政策。
· Ensures medical records are maintained in a separate, secure and confidential medical file.
确保医疗记录被妥善的存放在一个单独的,安全的,保密的档案里。
· Communicates property rules and regulations, the progressive discipline policy, Business Integrity Line, and Open Door Policy during orientation and via the employee handbook.
在入职培训和员工手册上与员工解释酒店规章制度,奖惩制度,商业信誉热线和开放政策。
· Ensures all safety and security policies (e.g., property removal, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
确保所有的安全和安保政策(如物品拿出酒店政策,失物招领,事故报告及卫生制度)通过日常培训,酒店会议,告示板被所有员工知会。
· Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
代表人力资源部出席酒店安全委员会;让员工认知工作场所安全的重要性,减少事故发生的频率和严重程度。
· Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
管理员工福利,确保员工关怀和控制成本。
· Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
确保人才选择程序按标准执行,录用程序遵循合理流程(如面试者被选择/没被选择都被知会合理的原因)
· Actively forwarding and sharing social media information of hotel, including WeChat , Weibo and so on.
积极转发和分享酒店社交媒体的内容,包括微信微博等。
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