前厅部经理 Front Office Manager

Responsiblefor all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations,Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works withmanagers and employees to successfully execute all front office operations,including guest arrival and departure procedures. Strives to continually improve guest and employeesatisfaction and maximize the financial performance of the department.