前台接待 ID-34586

1、Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
遵守员工纪律和行为规范并帮助同事提高技能。
2、The work of obedience to superior leadership
服从上级领导的工作安排
3、To promote the Accor loyalty program to the guest according to the yearly target.
根据年度指标向客人推荐雅高集团忠诚计划方案
4、To promote the Accor customer survey program to the guest according to the monthly target
根据月度指标向客人推荐雅高客户满意度调查系统
5、Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不断地提高对客服务水平，以确保得到客人的满足。
6、Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct
熟练地办理入住，退房，外币兑换，叫醒等服务，确保正确无误