黑珍珠牛排餐厅领班Robin's Restaurant Captain

1.Ensures that the customer receives quality service by providing workdirection for restaurant staff.
为餐厅员工指明正确的工作方向，确保客人能够接受到优质的服务
2.Implements new standards and procedures for the restaurant as and when required.
执行餐厅标准和程序
3.Adheres to and ensures all line employees adhere to the hotel policies and procedures.
确保所有岗位的员工都坚持遵循酒店的政策和程序
4.Handle guest complaints and keeps manager informed of relevant complaints.
处理宾客投诉并及时的汇报给经理
5.Provides employees with the information needed to perform their job effectively
为员工提供必需的信息，提高他们的工作效率
6.Fluent in English communication
英语交流流畅
7.Be familiar with basic beverage knowledge
了解基本酒水知识