销售副总监

· Ensureshighest standards of service and product quality are provided to guests at alltimes
· Monitorscustomers’ feedback and follows through with the necessary actions.
· Updatesthe Events Management Manual when necessary which serves as training manual fornew hires
· Ensuresthe up-keeping of the Minimum Service Standards.
· Responsiblefor the events distribution system according to group chart
· Maximizesup-selling when possible
· Ensurethat the information disseminated to the Events Management Team arecontinuously updated (e.g. Banquet inventory list, menus, beverage list)
· Closelymonitors account revenue and business production. Adjusts strategies,procedures or account coverage as needed to achieve the planned goals.
· Analysesmarket trends. Under the direction of the Director of Sales & Marketing, plans and implements proactive programs with Director of Sales to improvemarket share.
· Reviews direct competition and market changes. Ensures complete awareness by the EventsManagement Team of how to meet these changes and of competitors’ activities atall times.