客房服务员 Room Attendant

1.以礼貌、高效的方式处理客人及员工的要求，遇到投诉或问题，如果不能马上找到解决办法，则进行汇报，并给予迅速追踪。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solutions can be found.
2.确保高水准的个人形象和仪容仪表。
Ensures high standards of personal presentation & grooming.
3.与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
4.总是练习有责任的管理和行为且积极地表现酒店经营团队和 Hyatt 国际的精神。
Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
5.根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
6.确保每日、每周、每月和特别的工作计划被准时地完成并追踪
Ensures that all daily, weekly, monthly and special project working schedules are completed punctually and followed up.