§ 确保餐饮部运作符合其酒店策略,适当执行酒店规章。
Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
§ 协助准备和更新部门营运手册。
Assists to prepare and update Departmental Operations Manuals as appropriate.
§ 餐厅经理不在岗时,协助定期主持召开部门沟通会并确保分部门例会和会议确实有效,且在必要时进行指导。
Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary in the absence of the Outlet Manager.
§ 宾客服务
Customer Service
§ 协助确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Assists to ensure that all employees deliver the brand promise and provide exceptional guest service at all times.
§ 协助确保员工在适当的时候为其他部门的内部客人提供优质服务。
Assists to ensure that employees provide excellent service to internal customers in other departments as appropriate.
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