Sales & Marketing Coordinator (Contractor)

Primary Responsibilities
1st primary responsibilities (Loyalty program support)
• Support subscription program’s daily operation and client service, including:
o Oversea the promotional channels and calculate of promotion commission data.
o Conducted monthly audits and statistical reviews
o Handled the deposit of points and vouchers, ensuring precise counting and allocation.
o Delivered relevant customer service and complains support
• Support loyalty program’s operation and marketing initiatives
• Provide support to monitor and update enrollment related reports
2nd primary responsibilities (Team admin support)
• Support to operate contract and payment for loyalty program projects
• Support to organize team meeting
• Support team paper work and translation / content proofing jobs
Knowledge and Experience
• Bachelor Degree in Hospitality, Tourism, or Marketing.
• Relevant experience in the hotel industry, especially for hotel FO or Marcom are preferred.
• Proficient in Microsoft office and hotel property management system knowledge is a plus.
• Good interpersonal skills and self-learning skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment
• Self-motivated and energetic