Security Captain安全领班

To ensure aware of every aspect of Security Department and the Hotel Facilities and provide consistent customer service to hotel guests and work together with colleagues as a Team.
确保关注安全部各方面和酒店设施，为酒店顾客提供一致的客户服务并和同事一道协同合作。
Assist supervisor to conduct normal inspection and management of hotel safety.
协助上级主管进行酒店安全方面的正常巡视与管理。
Attend department weekly meeting, analyzing the group member’s thought and performance and putting forward the working point and the betterment suggestions.
参加部门每周例会，经常分析本组人员思想状态和工作表现，定期提出本组工作重点及改进意见。
Be responsible to train and assess the group members.
负责培训、考核所属队员。
Be responsible to deal with the guest’s problems such as the property loss, injury, annoy and etc. when on duty. If there is any difficulty report to department head.
当值期间，负责处理客人报失、意外伤害、受到骚扰等事宜。如有疑难应及时向经理报告。
Observes the policy of “guest first, safety first” to deal with various dissensions when on duty.
当值期间，本着“宾客至上、安全第一”的原则，认真调查处理各类纠纷。
Assist the fire control center to deal with the fire accident and report to the department head when on duty.
当值期间，协助消防控制中心负责处理火灾事故并及时上报经理。
Be responsible to patrol on every section of hotel when on duty.
当值期间，负责对酒店各部位的安全巡查。
Report to the department head the group member’s behavior and performance.
负责向经理上报下属员工的行为和表现情况。
Keep good relationships with other groups and the relevant departments.
与其他团体和相关部门保持良好关系。
Employees will be required to perform any other job-related duties assigned by their supervisor.
您还应接受您的主管指派的与该岗位相关的其它工作。