· Supervises team members at the HR Office ensuring the department’s daily operation is running smoothly and team members discipline is adhered to.
· 督导人力资源部的员工的日常工作,以确保日常部门运作的顺利进行和员工纪律的正确实施。
· Liaise with local government authorities regarding labor law, labor relations and arbitration cases.
· 和政府部门保持密切关系,及时更新在劳动法律、劳动关系和劳动仲裁方面的信息。
· Develops and maintains an team member relations program, include social and sports activities, service award programs, and employee counselling to increase team member’s satisfaction.
· 建立并且发展员工关系系统以提高员工满意度,其中包括各项社会以及体育活动,服务奖项和员工咨询等。
· Takes charge of recruitment according to hotel business requirement and the manning situation.
· 根据酒店的经营需要和人员现状,及时有效的完成招聘任务。
· Handle the check in/out for Level 5 and above team members.
· 负责5级及以上员工入职和离职手续。
· Supervises and checks all records on sick leave, medical expenses, misconduct and Personnel Action Form.
· 监督检查所有休假、医疗费用、违纪以及人员变动表格的正确管理和操作。
· Maintain safety and cleanliness of work areas and team member areas, including, but not limited to, the team member restaurant and locker rooms.
· 保证工作区域及员工区域的安全及卫生,如员工餐厅、倒班宿舍等。
· Handle the staff dormitory daily management and conduct dormitory opinion survey.
· 负责员工宿舍的日常管理,定期召开宿舍意见调查。
· Supervises and support HR supervisor coordinatoratorployee to keep the fluent and right operation on B&C.
· 指导人事部主管有条不紊的处理好所有员工薪酬福利方面的运作。
· Ensures the security and confidentiality of the HR Department is strictly adhered to.
· 保证人力资源部严格遵守相关的保密政策。
· Initiate any new and improved system/procedure to be implemented in order to upgrade all personnel filing system and records.
· 推动新政策程序以及系统的实施,以更新人事的存档系统和人事相关的各类档案。
· Handle arbitration cases to protect hotel’s benefits.
· 处理员工仲裁以及法律案件确保酒店形象利益不受损害。
· Handle team member’s complaint and communicate with the other department.
· 有效处理员工投诉并和各部门沟通解决。
· Take charge of HR Audit to arrive the budget and to standardize HR’s operation.
· 全面负责人力资源部的考核,并将人力资源部的工作逐步体系化规范化。
· Build HR P&P to increase the efficiency of HR.
· 建立健全政策程序。
· Build environment of supporting the other department.
· 建立部门支持的氛围。
· Manning analysis.
· 进行人力分析。
· Ensures that team members maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.
· 确保员工的个人仪表卫生符合酒店和部门的标准。
· Exit interview and Turnover analysis.
· 进行离职面试并进行员工流失率的分析。
· Market survey for HR related to adjust our strategy on time.
· Ensures high standards of personal presentation and grooming.
· 保持高标准的个人形象和仪容仪表。
· Assumes the duty of the HR Director during her absence.
· 人力资源总监不在的情况下,代理其工作。
· Adhere to the hotel’s security and emergency policies and procedures.
· 坚持酒店安全制度、紧急情况处理规定和程序。
· To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations.
· 确保员工充分的理解并遵守员工手册内容。
· The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
· 如有必要 ,该部门有权更改或补充该职位描述。
· Carries out any other reasonable duties and responsibilities as assigned.
· 完成任何其他合理的职责和被指派的职责。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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