Main Duties 工作职责:
· Workingunder the supervision of the DOSM, and helping him to keep the smoothness of S&M Dept. Taking part in discussion and making decision onsales plan. Drawing up the sales guideline and proving information on marketingcompetition.
在市场销售总监的监督下工作,协助其保持销售部工作的顺利进行;参与讨论并制定市场销售计划,拟定销售方针和策略,提供市场竞争信息。
Administration 管理职责:
· Administeringeach assigned task by DOSM, help strength internal management. Evaluating and inspecting the performance of SE/SM/SSM regularly.
执行由市场销售总监分配的各项任务,并协助其加强内部管理,定期评估和考察销售代表/经理/高级经理的销售业绩。
Financial and Revenue Responsibilities 财务和收益责任:
l Complete roomsales target.
完成部门销售指标。
l Responsible fordepartment management of fixed assets; low-value consumables and operationequipment.
负责部门固定资产、低值易耗品及运营设备的管理。
Training and Human Resources 培训和人事责任:
· Arrangethe work of new staff.
安排新员工的工作。
· Makingthe training plan for staff, and implement thoroughly.
制定员工培训计划,并贯彻实施。
Guest Service Responsibilities 对客服务责任:
· At all times to promote a positive image of thehotel in all forms of contact.
所有的对外接触,销售总监要时刻展现酒店良好形象。
· To develop & foster close and positive rapportwith the public, guests, clients and members of the date.
要与大众、宾客以及会员发展和培养一种紧密和良好的关系。
· The Director of Sales maintains and ensuresclose relationship with his/her accounts / clients.
销售总监要与他/她的客户群维护和确保一种紧密合作关系。
Technical Responsibilities 技术责任:
· Masteringthe market trend, know well about the operate strategy of hotel and knowledge ofcustomers’ need. Know the competitive measures, price level, client’s situationof hotel, good at bring out effective measures to meet emergency.
掌握市场动态,熟悉酒店经营策略和顾客需求知识。了解各酒店竞争手段、价格水平、客户状况,善于提出应变措施。
· Possessingthe ability of judging interpersonal communication, adapt to changes,negotiation, English conversation and write skill.
具有一定的判断能力、人际交往能力、应变能力、谈判能力、英语会话和写作能力
· Possessingthe ability of organizing and meeting emergency, arrange operation tasks ofstaff in own Dept. rationally, assort with the related departments.
具有一定的组织协调能力,能合理地安排本部门人员的业务工作,能协调各有关部门之间的关系。
· Havea strong decision ability, can according to the existing information and data,do analysis, make strategy. Set and adjust the product price.
决策能力较强,能根据掌握的信息和数据,果断地作出分析、制定策略、制定和调整产品价格。
· Have more than ten years workexperiences and five years experiences of S&M Dept. in hotel.
具有十年以上酒店工作经验和五年以上酒店市场销售部工作经验。
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