Reservations Supervisor 预订部主管

1、Manage rooms inventory to achieve optimum results in occupancy, average rate and Reservation, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and rate availability.
2、Review MyFidelio, OCM & PMS availability keeping sufficient inventory for high yield segments.
3、Supervise the Reservations Agents in their daily duties, including pick-ups, travel agents’ commissions, staff responses to clients, etc.
4、Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.).
5、Maintain all reservation standards.
6、Keep department informed of all changes in systems or procedures.