-应接打入电话。
Handles incoming telephone calls.
-处理指定的宴会及会议统筹经理进出信函。
Handles incoming & outgoing correspondence of designated Events Managers
-负责协助经理们信函的打印/ 存档,如报价、协议书、宴会会议订单、团队简历、感谢信以及宴会及会议意见调查表等等。
Responsible for assisting the managers in typing / filing correspondence such as proposals, Letters of Agreement, Banquet Event Orders, Group Resumes, Thank You letters, Post Event Critique etc.
-分发所有的相关信件给各个相关的部门,如备忘录、宴会及会议订单、协议书、团队简历和常规的报告等等。
Handles distribution of all correspondence such as memos, Banquet Event Orders, Letters of Agreement, Resumes, routine reports etc to concerned departments.
-协助宴会会议经理/高级宴会会议统筹经理准备桌面菜
单,用餐会议桌卡和餐券等。
Assist Events Managers/Senior Events Managers in preparing table menu, place card, tent card and meal coupon etc.
-保证部门有一个正确适当的存档和跟进系统
Maintains a proper filing and trace system for the department.
-协助NSA进行Delphi 系统稽核。
Assist NSA on Delphi Audit
-保证部门的整洁干净,并且确保有足够的文具库存和其他办公室补给。
Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.
-了解指定经理客户的关宴会及会议的细节。
Be aware of event details related to the accounts of designated Events Managers
-协助宴会及会议统筹经理与其他部门保持联络获得相关信息,如联系宴会运作部门获取楼层平面图和设备清单,以及与厨师协调特别的菜单,等等。
Assists Events Managers in liaising with other departments for information, i.e. liaises with Banquet operations for floor plans and equipment, with Chef for special menus etc.
-对于指定经理的客户有比较好的了解。
Maintains a good understanding of clients serviced by designated Managers.
-处理所有的电话和传真问询,并提供初步的建议方案。
Handles all incoming telephone and fax enquiries and provides initial suggestions on sales enquiries.
-通过提供信息,独立处理客人的寻求,联系相关部门协助完成客人的需求。
Handles guests' requests independently by supplying information, contacting concerned departments to assist in guests' requests and needs.
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