Room Attendant 客房服务员

Ensure that guests 'privacies are protected during service.
1.确保所服务客人的隐私被保护。
Offer all possible assistance to guests and respond to guests‘ requests.
2.尽可能地为客人提供帮助,响应客人的要求。
Clean andreplenish supplies for guestrooms according to standards and procedures.
3.按照程序和标准打扫和补给客房。
Does turndown service when required.
4.需要时提供开夜床服务。
Keep trolleys neat and adequately supplied.
5. 保持手推车的整洁和充分的补给。
Keep linen room neat and in good order.
6. 保持布草房的整洁和井井有条。
Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
7.向楼层主管汇报任何布草、家具、固定物或装置的丢失或损坏，及地毯大理石的养护状况
Be courteous and professional at all times, delivering high quality service to guests.
8.随时为客人提供专业的高质量的服务。
Ensure compliance of lost and found procedures.
9.严格依照失物招领程序处理客人遗留物品。
Adhere by the hotel’s policies and procedures, Hilton’s code of business conduct, the hotel’s team member handbook.
10.遵守酒店的工作政策及程序，遵守希尔顿的商业行为规范以及员工手册中的条款。