Service Associate - Shangri-la Horizon/ Guest Relation 宾客服务员 - 香格里拉豪华阁/ 宾客关系

We are currently looking for a Service Associate - Shangri-la Horizon/ Guest Relation to join our FO team.
我们正在寻找一位宾客服务员 - 香格里拉豪华阁/ 宾客关系加入我们前厅部团队。
As a Service Associate - Shangri-la Horizon/ Guest Relation, we rely on you to:
作为宾客服务员 - 香格里拉豪华阁/ 宾客关系，需要独立承担以下岗位职责：
Take responsibility of the Front Desk to always ensure smooth and efficient operation.
负责前台工作，确保始终顺利、高效地运营。
Upsell rooms to meet guests' needs when appropriate.
在适当的时候推销客房以满足客人的需求。
Ensure guest requests are fulfilled in a professional and timely manner.
确保以专业和及时的方式满足客人的需求。
Enhance overall guest experience during their stay.
提升客人在店期间的整体体验。
Provide a personalized guest service.
提供个性化的宾客服务。
Create a memorable experience for the guests.
为客人创造难忘的体验。
We are looking for someone who:
候选人应具备以下特质：
Good interpersonal skill and communication skill
良好的人际交往能力和沟通能力
Good team player, build team morale and have passionate, energetic,fashionable personality
良好的团队合作精神，建立团队精神，具有热情、活力、时尚的个性
Good command of written and spoken English
良好的英语书写能力和语言能力