Sales Manager 销售经理-MICE

Sales Manager's mission is to primarily promote the hotel and hotelsbelonging to the chain in his/her area/region. This position is accountable forbooking individual, group business, banquets and meetings on an establishedbase of the top producing key accounts and for managing / converting highpotential key prospects to meet with and excel the forecasted occupancy,budgeted average rate and revenue.
销售经理的任务主要是在其销售区域内大力推广本酒店及集团内部的其他酒店，该职务负责对个人、团体、宴会、会议的预定，以主要客户为基础并不断挖掘潜在客户以完成及超额完成预订、住房率、平均房价及营业额。
Primary Responsibilities主要职责
Administration and Legal Responsibilities
行政与法律责任
· Administering the tasks whichallotted by DOSM.
执行市场销售总监安排的各项工作。
· Report to DOSM about the task;take part in banquet sales campaign, assisting to keep the high sales level.
向市场销售总监报告工作，参与各种宴会销售活动，协助保持高销售水平。
Financial and Revenue Responsibilities
财务和收益责任
· Complete sector allocation toa personal sales target.
完成部门分配到个人的销售指标。
Learning & Development and Talent & Culture
学习与发展和人才与文化责任
· Give a pre-post training fornew talent, and have the obligation to help them to do their job skillfully.
给新入职人才做岗前培训，并有义务起到帮带作用，使之尽熟悉本职工作。
· Making the training plan for talent, andimplement thoroughly.
制定人才培训计划，并贯彻实施。
· Ensure wherever possible thattalents are provided with a work place free of discrimination, harassment andvictimization.
确保无论何时都应提供给大使们一个没有歧视、骚扰和迫害的工作环境。
· Treat complaints of harassmentand discrimination promptly and confidentially.
快速和保密地处理有关骚扰和歧视的投诉。
· Treat customers and colleaguesfrom all cultural groups with respect and sensitivity.
对待来自不同文化背景的客人和同事都应给予尊重和体贴
· Identify and deal with issueswhich may cause cross cultural conflict or misunderstanding.
辨认并处理可能由不同文化引起的矛盾和误解事件。
GuestService Responsibilities
对客服务
· Banquet Sales Executive doesPR activities through daily sales calls, entertainment, hotel site inspection& sales trip to increase hotel publicity and visibility and enhancerelationship with clients.
为增强酒店的公关形象和知名度以及提高和顾客的关系，宴会销售主任要做每日销售拜访、宴请、酒店参观和销售出差。