会务统筹协调员 Event & Conference Coordinator

In the pre-event planning process, consult with the meeting plannersto identify optimal meeting room configuration, recommendation on meeting/breakflow, menu planning, food & beverage coordination, table arrangements,decoration options, etc. to improve meeting efficiency and productivity
· 在会前计划程序中，向会务策划人咨询以确定最佳的会议室布置、会议/茶歇流程的建议、菜单策划、餐饮协调、餐台布置、装饰选择等，以提高会务的效果和效率。
· Meet with each meeting planner daily to debrief on daily events,review consumption, bill and any exceptions to contracted billing and reviewestimates of final billing
· 每天与每位会务策划人会面，总结当日会务，审查消费情况、账单及协议结算之外的开支，并审核预计的最终账单。
· Plan and conduct pre-event meetings with clients and catering staffto determine potential enhancements to the guest experience
· 计划并与客户和餐饮服务员工召开会前准备会，确定有可能提升宾客体验的地方。
· Assigned upon situation, as the point-of-contact to give immediateassistance in order that customer’s needs are met quickly and their event runssmoothly
· 在必要的情况下，作为直接提供协助的联络人，使宾客的需求能够迅速得到满足，会务顺利运行。
· Ensure the organisation of post-event calls and Feedback Surveycollection, and follow up with customers to obtain event feedback and identifyfurther business opportunities
· 确保组织会后致电客户，收集反馈调查表并跟进客户获取活动反馈，从而确定更多的业务机会。