餐饮服务员 F&B Service Attendant

本地优先
Ensure compliance with company policies, procedures, and brand standards. 确保遵守公司政策、流程及品牌标准。Confidently know the content of food and beverage menus, be able to explain them to guests in detail, understand guests' dining needs, and provide appropriate recommendations. 熟练掌握餐饮菜单内容，能向客人详细讲解，理解客人用餐需求并提供恰当建议。Ensure the restaurant area is set up according to standards for each meal period, including table setting, buffet arrangement, preparation of all service equipment, and attendance at the pre-shift briefing conducted by your supervisor. 确保餐厅区域每餐段均按标准布置，包括摆台、自助餐台设置、所有服务设备准备，以及参加主管主持的餐前会议。Ensure the buffet table is clean and tidy at all times. 确保自助餐台始终干净整洁。Ensure the service station is kept clean and tidy. 确保服务台保持干净整洁。Communicate effectively with the kitchen. 与厨房进行有效沟通。Have a thorough understanding of food offerings to better promote them. 充分了解食品出品，以便更好地进行推销。Be polite and friendly to guests and colleagues. 对客人及同事保持礼貌友好。Present menus to guests and take beverage orders. 向客人呈递菜单并记录饮品订单。Recommend food and beverage items to guests. 向客人推荐菜品及饮品。Recognize the importance of coordination between the kitchen and the restaurant. 认识到厨房与餐厅之间协调配合的重要性。Assist guests with chair pulling when they arrive and leave. 客人到达及离开时，协助拉椅。Clear trash and leftovers from tables. 清理桌面垃圾及剩余食物。Continuously replenish and replace items such as bread, butter, water, ashtrays, and other condiments. 持续补充和更换面包、黄油、水、烟灰缸及其他调味品。Reset tables immediately after guests depart. 客人离开后，立即重新摆台。Promptly replenish cleaning supplies in different areas. 及时为各区域补充清洁用品。Place and replace linens in appropriate locations. 在指定位置摆放及更换布草。Complete tasks assigned by managers, assistant managers, and supervisors. 完成经理、副经理及督导分配的工作。Be capable of performing other duties when requested by supervisors. 当督导要求时，能够胜任其他工作任务。Attend all training sessions arranged by the hotel. 参加酒店安排的所有培训课程。Have a thorough understanding of service procedures. 全面掌握服务流程。Complete work efficiently during peak business hours. 繁忙时段高效完成工作。Be flexible with work shifts. 能够灵活配合排班。Demonstrate necessary teamwork skills. 具备必要的团队合作能力。Be aware of daily specials and out-of-stock items before the start of meal service, and ensure all beverages are available. 用餐服务开始前，了解当日特价菜品及估清（缺货）项目，并确保所有饮品供应充足。Have knowledge of all by-the-glass wine options. 熟知所有单杯售卖的葡萄酒品类。Be familiar with table numbers, hotel dress code policies, and private room details. 熟悉座位编号、酒店着装要求政策及包间相关情况。Perform other duties as may be assigned by the Food and Beverage Manager. 完成餐饮经理可能分配的其他工作。