【岗位职责】
1.理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
2.对相关团队负责,做好部门能源控制管理。
Responsible for the proper organization and functioning of the energy management.
3.支持和开展相关项目以优化流程及降低能耗。
Supports and initiate programs for the improvement procedures and the reduction of energy and utility costs.
4.配合部门分析并监督能耗状况及费用支出。
Analyses and monitors energy costs and expenditures for the department.
5.与工程部的其他分部沟通与合作。
Cooperates and communicates with other sections in the Engineering department.
6.与其他部门保持必要的互动及合作关系,以提供额外的服务或在特别服务项目、促销及节庆日活动中提供专门服务。
Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities.
7.协助技术人员开展维修及保养工作。
Assists tradesmen with maintenance and repair when required.
8.礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客感到非常满意。
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
9.制定预防性维修保养计划,对设施进行维护和保养,保证设施的正常运转。
Carry out preventive maintenance program to ensure facility is maintained and in service.
10.维护酒店设备及器械并作相关记录, 纠正危险情况并及时将潜在的不安全状况向上级主管汇报, 明确工作职责及相关义务,建立健康、安全意识及相关的政策及规定。
Maintains an equipment and machinery record system for the property, Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
【岗位要求】
1.中专及以上学历。
A secondary vocational school diploma or above.
2.至少2年以上酒店相关岗位工作经验。
At least 2 years of work experience in hotel-related positions.
3.熟悉工程设备的使用与维护,具备一定的技术能力和专业知识
Skilled in the operation and maintenance of engineering equipment, with a solid foundation of technical and professional knowledge.
4.责任心强,对工作认真负责
Highly responsible and committed.
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