Responsible for the daily service operations of the lobby lounge area, including greeting guests, taking orders, serving food and beverages, and handling cashiering duties.负责大堂吧区域的日常服务工作,包括接待客人、点单、送餐及收银等。Familiar with the beverage and menu offerings, providing professional recommendations on drinks and food to guests.熟悉酒水单及菜单内容,为客人提供专业的饮品及食品推荐。Maintain the cleanliness and hygiene of the lobby lounge area, ensuring that cutlery, glassware, and other items are clean and properly arranged.保持大堂吧区域的整洁与卫生,确保餐具、杯具等物品的清洁与摆放规范。Respond promptly to guest requests, handle complaints or suggestions appropriately, and ensure service quality.及时响应客人的需求,处理客人的投诉或建议,确保服务质量。Assist with inventory management, conduct regular stocktakes of beverages and supplies, and ensure items are sufficient and free from expiration.协助库存管理,定期盘点酒水及物料,确保物品充足且无过期现象。Adhere to the hotel's service standards and operating procedures, and uphold the hotel's brand image.遵守酒店的服务标准及操作流程,维护酒店形象。Work closely with team members and complete other tasks assigned by supervisors.与团队成员密切配合,完成上级安排的其他工作任务。
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