• Inthe absence of a Manager, conduct shift briefings to ensure hotel activitiesand operational requirements are known
在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求
• Endeavourto resolve all complaints during shift and log all complaints in log book forfurther follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作
• Supervisecash handling and banking procedures
监督现金的处理和存放程序
• Preparedaily banking and cash flow reports
编制每日存款和流动资金报告
• Establishand instruct staff in cash security procedures
制定并指导员工执行现金安全制度
• Dealwith irregular payments
处理异常的付款情况
• Supervisethe maintenance of service equipment
监督服务设备的维护保养
• Monitorstandards of guest facilities and services
监督客用设施和服务的标准
• Controlstock and monitor security procedures
控制存货和监督保安成序
• Assistwith menu and wine list creation
协助菜单和酒水单的设计工作
• Supervisefunctions
监督各项职能
• Superviseoutlet service
监督餐厅的服务
• Workwith Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求
• Workwith Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算
举报该职位