In Room Dining Team Leader 送餐部领班

SUMMARY摘要:
The purpose of In Room Dining Team Leader is tocater to guests who wish to consume food and beverage in the room, daily housekeepingdelivery or other guest requests from guest room. The guest expects to receivequick and efficient service. Therefore, the In Room Dining Team Leader needs tobring the In Room Dining waiter/waitress, butler to be courteous, friendly andprofessional when serve guest. A person in position must be neat, polite, wellversed in his duties and honest and take a strong personal interest in theguest’s needs.
职位的主要工作是为满足客人客房内用餐及客房服务， 物品递送的需求。送餐部领班通过带领客房送餐服务员及实习生，为宾客提供殷勤，友好并专业的态度向客人提供快速高效的服务。员工需要诚实，礼貌，以表整洁，通晓工作职责，对工作有兴趣。
SPECIFICJOB KNOWLEDGE, SKILL AND ABILITY 专业知识及工作技能、技巧要求：
· Decent appearance, hospitality and highlycollaboration.
外表得体，殷勤好客，高度合作。
· Experience for working shifts rotation, includingNight Shift.
有翻班工作经验，包括夜班。
· Experience and Knowledge of Food and Beverage.
对餐饮有一定经验和了解。
· Business English conversational.
有一定英语对话能力。
REQUIREDQUALIFICATIONS 必要的资历要求:
· At least 2 years at same positions in other 5 starLuxury Hotels or Brand Restaurant.
至少2年在其他五星级豪华酒店相关工作经验 或 品牌餐厅的工作经验。
· Sense of customer service, work hard.
有良好的服务意识，吃苦耐劳
· Food and Beverage background is necessity.
必须是餐饮服务背景。