岗位职责/职位描述

Monitor the
hotel front-of-house operations ensuring sufficient colleague levels and proper
work flow at all service areas, conduct floor patrols of front and back of
house areas on a regular basis. Handle all emergency situations and represent the
hotel management when required. Ensure the night audit function is completed
successfully each evening.

监督酒店对客营运，确保向宾客在服务区域内提供符合标准的同事量和适当的工作流程，定期对酒店前区和后区进行巡逻。处理所有紧急情况并在必要的情况下代表酒店管理层。确保成功完成每晚酒店夜审。