Sales Manager 销售经理

SCOPE 范围
· Performs in accordance with the Business Planand Sales & Marketing policies to achieve budgeted occupancy and average rate.
· 执行运营计划和市场营销政策，以达到预算，平均入住率
PRINCIPAL RESPONSIBILITIES 主要职责
1. BusinessPlanning and Sales &Marketing
商业计划和销售及市场推广
· Planning salesactivities : to concentrate in “selling” i.e. Making sales calls to introducehotels facilities, packages etc
· 规划销售活动，集中精力于销售，例如电话销售，介绍酒店设施和套餐等
· To assist DOSM/DOS inachieving monthly and year-end budget
· 协助销售及市场推广总监、销售总监达成月度及年终预算
· To assist DOSM/DOS in maximizing profits bysecuring business
· 协助销售及市场推广总监、销售总监确保业务，达到利润最大化
· Follow up leadsassigned by DOSM/DOS
· 跟进销售及市场推广总监、销售总监分配的商业线索
· To maintain goodrelationship with existing accounts
· 与现有的客户保持良好的合作关系
· Develop new markets/sourceof business
· 开拓新的市场和新业务资源
· Conduct entertainmentand site inspection to accounts decision makers and booking handlers
· 为客户决策者或者预定安排人安排宴请和酒店参观事宜
· Sales visit forpotential accounts
· 商务拜访潜在客户
· Negotiate contracts with companies in his/herdesignated areas
· 与指定区域内的公司协商合同事宜
· Conduct Sales visit to major companies in his/her designatedarea according to the guidelines
· 根据指示，对指定区域内的主要客户进行商务拜访
· Come up with new ideason products and marketing of product such as: room packages, promotion offersand assist DOSM in launching these promotions.
· 提出有关产品和市场推广产品的新建议,例如客房套餐，特别优惠， 并协助销售及市场推广总监开展相关优惠活动
· To attend localbusiness meeting and tradeshows/sales trips (both locally and overseas)assigned by DOSM
· 参加由销售及市场推广总监分派的本地商务会议和展览会、出差（国内和海外的）
· Take up specialassignments instructed by DOSM, DOS
· 完成由销售总监，销售及市场推广总监指示的特别任务
2. Communications
沟通
· Maintain closecommunication with DOSM, DOS and Sister Hotels sales persons
· 与销售总监，销售及市场推广总监，以及姐妹酒店的销售人员保持良好沟通
· Maintain effectivecommunication with Revenue Manager and Operations Department heads
· 与收入经理和业务操作部门的主管保持有效的沟通
· Maintain effectivecommunication with Hoteliers in order to get to know the market trend
· 与其他酒店的同行业者保持有效的沟通，以便了解市场发展的趋势
· Attend Sales Meeting and Salesmonthly presentation to report work progress and month-endresult
· 参加销售会议和月度销售介绍，汇报工作进程和月终销售结果
4. Marketing Intelligence
· Regular update oncompetitors offers and markets intelligence and sharesthe information with sales team
· 定期更新竞争对手信息和市场情报，并与销售团队分享相关信息
· Provide accurate salesstatistics and market information, comments, trends and leads obtained fromclients and/or competitors
· 提供准确的销售数据统计和市场信息，评估，趋势，以及从客户及竞争者处得到的销售线索
5. Human ResourceDevelopment
· Maintain effectivecommunication channels with all co-workers
· 与所有协助的工作人员保持有效的沟通
· Communicate with guestto obtain guest comments and ensure the delivery of product adhere to guestneeds
· 与客户沟通以获取客户的评价，并确保我们提供的产品能够满足客户的需求
Perform any dutiesassigned by the Management deemed necessary.
执行任何管理层委托的工作。
REQUIREMENTS 职位要求
1. Education 教育学历
§ University /post-graduate diploma or equivalent professional hotel training is required.
§ 需要大学、研究生文凭或相关的专业酒店培训
2. Experience 经验
§ At least 3 yearworking experience with minimum 3 years in travel related industries
§ 至少3年工作经验，并且需要最少3年相关行业的从业经验
§ Working experience inhandling Tour Operators is preferred
§ 具有能够处理旅游经营者的工作经验为佳
3. Job Skill /Knowledge 工作技能 / 知识
§ ProfessionalTraining in Hotel Sales Department or Front Office
§ 在酒店销售部门或者前厅部门接受过专业的培训
§ Well organized and agood planner
§ 良好的组织和计划能力
§ Prompt andsystematic decision making skills with analytical power
§ 及时和系统的决策分析能力与技巧
§ Independent &ability to work under pressure
§ 有独立和压力下工作的能力
§ Excellentcommunication skills
§ 卓越的沟通技巧
§ Good team player& able to develop sound working relationships with colleagues
§ 良好的团队合作精神，能够与同事发展良好的工作关系
§ Strong leadershipskills
§ 强有力的领导技巧
§ Good delegation& interpersonal skills
§ 良好的授权和良好的人际关系技巧
§ Sensitive and reactfast on market trend and situation
§ 敏锐的了解市场发展趋势和情况，并迅速作出反映行动
§ Pleasant and outspoken
§ 愉悦开朗的性格
§ Have goodcommunication network in the industry
§ 在酒店行业中拥有良好的沟通网络
4. ComputerKnowledge 电脑知识
§ Microsoft word,excel and PowerPoint is a must
§ 必须熟练使用微软word，excel 和 PowerPoint 软件
§ Opera PMS system ispreferable
§ 熟悉Opera PMS系统为宜
5. LanguageProficiency 语言能力
§ Proficiency in English and Putonghua is a must
§ 必须熟练掌握英语与普通话
§ Excellent communication skills in both written & spoken English
§ 口语与书面英语都具备优秀的沟通技巧