渝悦轩副理 AM-Yu Yue

Operational
营运管理
§ Assistingthe Outlet Manager to ensure that the outlet is managed efficiently accordingto the established concept statement, providing courteous, professional,efficient and flexible service at all times.
协助餐厅经理确保根据经营理念对部门进行高效地管理，根据标准提供有礼的、专业的、高效并且富有弹性的服务。
§ As a model to presentat all times in the Outlet, especially during rush period
在部门内凡事亲历亲为，特别是在工作繁忙期间。
§ Establishes andstrictly adheres to the par stocks for all operating equipment, supplies,inventoried items, and to ensure that the outlet is adequately equipped
确保所有的设备和用品处于严格的安全库存量，并且确保部门有足够的设备和用品的配备。
§ Assisting OutletManager in conducting monthly inventory checks on all operating equipment andsupplies
协助负责每月对部门的设备和用品进行检查和盘点。
§ In the absence ofOutlet Manager, conducts daily pre-shift briefings to employees. Observethe preparation of mis-en-place
在餐厅经理缺勤时，主持召开每日班前例会，检查开餐准备工作。
§ Liaises with theCulinary Department on daily operations and quality control
为确保日常运作和质量，与厨房以及其它相关部门进行联络。
§ Has a thorough knowledgeand understanding of all food and beverage items in the menu and the ability torecommend Food and Beverage combinations and upsell alternatives
具备充足的菜单和设备知识。能够向客人推荐和促销餐饮产品。
§ Ensures that theoutlet is kept clean and organised, both at the front as well as the back ofhouse
确保餐厅前场和后场都干净，整洁有序。
§ Liaises and organiseswith Housekeeping Department that the established cleaning schedules arestrictly adhered to
联络客房部严格按照清洁时间表进行清洁。
§ Conducts regularinspections of the Outlet ensuring standards of cleanliness is maintained atall times
定期巡视检查部门，以确保卫生情况随时符合标准。
§ Coordinates andmaintains machine maintenance reports and records
确保设备定期维护并且认真记录。
§ Handles all guestrequests and inquiries on food, beverage and service
为客人提供关于食品、酒水和服务方面的要求和咨询。
§ Ensures that allemployees establish a rapport with guests
确保所有员工对客人友好亲善。
Administration
行政
§ Assists with thedevelopment and maintenance of a detailed Department Operations Manual thatreflects policies & procedures, work processes and standards of performancewithin the Division. Ensures annual review to accurately reflect any changes.
协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序，部门的工作程序及标准。确保每年的更新要准确反映任何改变。
§ Assists with thepreparation and regular update of the Food and Beverage Departmental Budget, inclose cooperation with the Outlet Manager ensuring targets are met and costsare effectively controlled.
协助准备及定期更新餐饮部的部门预算，确保达到经营目标及有效地控制成本。
§ Constantly monitorsand ensures the proper handling and control of lost and found items.
根据凯悦酒店的规章制度和程序汇报客人遗留物品的情况。
§ Maintains the DailyLog Book.
保存部门日志。
Payroll& Productivity Management
薪资与生产力管理
§ Exercises efficientPayroll Management/ Resource allocation through the establishment of a flexibleworkforce throughout the Division. This will be based on the principles of aflexible employee base (Full Time & Part Time employees), multi-skillingand multi-tasking.
通过在整个部门内建立灵活的员工编制，实施高效的薪资管理/资源分配。这将依据一个灵活的员工基数（全职员工及临时工）、多技能及多任务的原则。
§ Directs subordinatesto ensure productivity meets the Hyatt International Food and BeverageOperations Manual requirements.
确保生产效率和质量达到凯悦国际餐饮部运营手册的要求。
§ Focuses attention onimproving productivity levels and the need to prudently manage utility/ payrollcosts within acceptable guidelines ensuring optimum deployment and energyefficiency of all equipment.
关注改进生产力水平及在可接受的指引下谨慎管理用品/薪资，确保所有设备的优化部署和高能效。
§ Ensures new technology& equipment are embraced as to improve productivity.
确保拥护使用新的技术和设备以提高生产力。
§ Reviews and constantlyseeks Productivity level improvements of all employees through the process of“taking work out of the system” (when appropriate) and through streamlining ofwork process.
通过“减少工作项目”（适合情况下）及简化工作系统不断检视及发现提高员工生产力水平的方法。
PeopleManagement
人员管理
§ Through hands onmanagement, supervises closely all Food and Beverage Service employees in theperformance of their duties in accordance with policies & procedures andapplicable laws.
通过参与管理，对所有餐饮服务人员进行紧密督导，使他们的工作表现符合政策、程序及有关法律。
§ Delegatesappropriately duties and responsibilities, to equipped and resourced employees,nurturing and developing them whilst ensuring standards of operation and safetyare maintained.
发展及协助餐饮部服务人员按照运营、财务及管理的理念工作，确保员工具有多种技能及完成多项任务.
§ Instils and supportsthe Training initiatives and philosophies of the company and works closely withthe Training Manager and Outlet Manager to develop a team of multi-skillemployees.
灌注并支持公司的培训理念，并与餐厅部经理及培训部经理紧密配合发展一支具有多种技能的员工队伍。
§ Develops and assistswith training activities focused on improving skills and knowledge.
发展并协助针对提高技能和知识的培训活动。
§ Ensures employees havea complete understanding of rules and regulations, and that behaviour complies.
确保员工完全理解酒店的规章制度并遵照执行。
§ Monitors employeemorale and provides mechanism for performance feedback and development.
关注员工士气并对工作表现及发展提供反馈。
§ Assists in conductingthe annual Performance Appraisals providing honest and appropriate feedback.
协助进行年度表现评估，提供诚实并适合的反馈。
§ Effectivelycommunicates guiding principles and core values to all levels of employees.
以有效的沟通原则和核心价值面对各层员工。