客房文员 Housekeeping Coordinator

We are looking for a Housekeeping Coordinator with following duties and requirements:
我们在寻找一位具备以下特质，并可独立承担相应岗位职责的客房文员人选：
As a Housekeeping Coordinator, we rely on you to:
作为酒店客房文员，需承担以下主要工作职责:
1、Coordinate daily housekeeping operations, including room status updates and task assignment.
协调客房部日常运营，包括客房状态更新和工作任务分配。
2、Manage guest supplies and amenities inventory, ensuring timely replenishment and accurate stock records.
管理客房备品和用品库存，确保及时补充并保持准确的库存记录。
3、Handle guest requests and deliver items such as toiletries, extra linens, and amenities promptly and courteously.
处理客人需求，及时、礼貌地为客人送物，包括洗浴用品、额外布草及其他备品。
4、Handle incoming calls, record requests, and communicate information accurately to room attendants and supervisors.
接听客房部电话，记录需求，并准确传达给楼层服务员及主管。
5、Maintain housekeeping documents, including room status reports, lost and found records, and daily operation reports.
管理客房部相关文书，如客房状态报表、失物招领记录及日常运营报表。
We are looking someone who:
我们寻找的人选需具备：
1、Good communication skills and the ability to coordinate with both internal departments and floor staff.
具备良好沟通能力，能够高效协调内部部门及楼层人员。
2、Basic knowledge of housekeeping operations, inventory management, and service procedures.
了解客房部流程、物品库存管理及服务标准。
3、Detail‑oriented, organized, and capable of handling multiple tasks simultaneously.
注重细节，工作有条理，并能同时处理多项任务。
4、Customer‑service mindset and ability to respond to guest requests professionally and promptly.
具有良好的服务意识，能及时且专业地回应客人需求。
5、Proficiency in office software and basic data entry or report‑writing skills.
熟练使用办公软件，具备基础的数据录入与报表整理能力。
If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合适的人选，那还等什么？马上点击申请按钮吧！