行政助理经理-餐饮部 Executive Assistant Manager - Food and Beverage

OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will join the Food & Beverage Division, a dynamic and collaborative team responsible for all dining, beverage and event operations across the hotel. Reporting directly to Hotel Manager, you will lead a broad team including Assistant Directors, Director of Restaurant Operations, Director of Bar, Director of Event Operations, Outlet Managers, F&B Sales Manager and all Food & Beverage associates. Together, this team delivers exceptional guest experiences and ensures the commercial success of every outlet and event.
YOUR ROLE
As Executive Assistant Manager – Food and Beverage, you will act as the division’s business leader and marketing strategist. You will oversee the performance, profitability, and service excellence of all F&B outlets and events, ensuring that each aligns with Rosewood’s brand standards and contributes to the hotel’s overall success. You will also assume operational leadership of the hotel in the absence of the Managing Director and Hotel Manager. In this influential role, you will collaborate closely with culinary teams, department heads, and executive committee members to elevate guest experiences and drive continuous improvement.
HOW YOU’LL MAKE THE PLACE
- Lead all Food & Beverage operations to ensure successful, profitable, and brand-aligned performance across outlets and events.
- Drive guest satisfaction by ensuring associates consistently deliver exceptional service and by resolving guest concerns promptly.
- Oversee financial management of the division, including business planning, forecasting, cost control, and yield optimization.
- Develop and maintain strategic marketing plans that keep the hotel’s dining and beverage offerings competitive and innovative.
- Monitor operational performance, especially during peak periods, and make adjustments to uphold quality and efficiency.
- Build strong cross-departmental collaboration to support overall hotel success and operational excellence.
- Provide leadership in recruitment, development, coaching, and performance management for all Food & Beverage teams.
- Act as a brand ambassador, ensuring that company culture, values, and brand integrity are reflected across the division.
COULD THIS BE YOU?
- You are a people-focused leader who naturally motivates, guides, and inspires large teams.
- You thrive in multicultural environments and are internationally minded, with strong communication skills across cultures.
- You bring solid leadership experience, including training, coaching, and developing team leaders.
- You stay ahead of evolving market and consumer trends, with a passion for innovation in food and beverage concepts.
- You hold a degree in Hotel Management or Business, giving you a strong foundation for strategic decision-making.
- You have 5–10 years of managerial experience in hotel Food & Beverage and Kitchen operations, including 3–5 years at Director level.
- You have experience in free-standing or lifestyle restaurant operations that complement your hotel background, will be a plus.
- You have a proven track record with leading hotel companies known for strong business performance and high standards.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.