黑珍珠一钻云璟中餐厅运营经理 Yun Jing Operation Manager

· Motivate, discipline, direct and supervise the work of assistant managers while maintaining effective relationships.
激励，培养，指导和监督副经理的工作同时保持有效的关系。
· Adhere to company standards and service levels to increases sales and minimize costs, including food, beverage, supply, utility and labor costs .
遵循公司的标准和服务水平，提高销售额，降低成本，包括食品，酒水，物资，设施和人力成本。
· Ensure a safe working and guest environment to reduce the risk of injury and accidents.
确保一个安全的工作和客户环境，减少风险和意外事件的发生。
· Maintain and control inventory of outlet/restaurant equipment and ensure that inventory is kept clean and in good shape.
维护和控制餐厅设备的库存，确保库存保持整洁和状况良好。
· Ensure hygiene standards and relevant health and safety regulations are adhered to.
确保卫生标准和相关健康和安全政策的实施。
· Manage daily restaurant operations: talenting, scheduling, repair and maintenance, cleanliness, organization, service timing, quality product, etc.
管理餐厅的日常运作：人员，工作计划，维修，清洁，组织，服务时间，产品质量等。
· Regularly conduct inspections of assistant managers and supervisors, and carry out comprehensive audits of services and dishes.
定期对各线副经理及主管进行巡检，对服务、菜品进行全面稽核。
· Handle major customer complaints, manage online platform reviews, and enhance overall customer satisfaction.
处理重大客诉，管理线上平台评价，提升整体顾客满意度。