客房服务员

1.Responsible for the cleanliness of assigned guest
rooms and service areas.
负责所分配的客房和服务区域的整洁。
2.Respect guest privacy when room is on “Do not
disturb” status.
当客房处于”请勿打扰”状态时,尊重客人的隐私。
3.Offer all possible assistance to guests and respond
to guests request.
尽可能地为客人提供帮助,回复客人的要求。
4.Cleans and supplies guest rooms according to
standards and procedures.
按照程序和标准打扫和提供客人用品。
5.Ensure master keys are kept secure at all times.
随时保证万能钥匙的安全。
6.Keep baskets neat and adequately supplied.
保持工作篮的整洁和充分的补给。
7.Maintain all equipment in good working condition.
维持所有的装备处于良好的工作状态。
8.Keep linen room neat and in good order.
保持布草房的整洁和井井有条。
9.Report any loss or damage of linen, furniture,
fixture or equipment to the Floor Shift leader.
向楼层主管汇报任何布草,家具,固定物或设备的丢失或损害。
10.Report maintenance deficiencies to the Floor S/L.
向楼层主管报告养护的不足。
11.Report for duty punctually wearing the correct
uniform and name badge at all times.
按时穿戴正确的制服和名牌。
12.Does turndown service when required.
需要时提供开夜床服务。
13.Maintain a tidy, neat and well-organized Pantry
room for yourself and all other associates to use.
为自己和同事保持储藏室的整洁有序。
14.Work diligently to ensure all aspects of room
cleanliness and all in working order.
勤勉工作确保房间个方面的整洁有序。
15.Collect information by reporting guest request to
S/L promptly.
通过汇报客人的要求给楼层主管收集信息。
16.Be integrity. Provide valid personal information
& materials; No misconduct record.
为人诚信，提供真实有效的个人信息，无不良刑事行为记录。
17.It is not the intent of this job description to
cover all aspects of the position but to highlight the most important areas of
responsibility.
此职位描述目的是介绍该职位重要的职责范围而非所有工作内容。