Scope and General Purpose of Job:
Ensures that minimum brand standards have been implemented.
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Works closely with the Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
Tastes and monitors the beverage products served throughout the operation, provides feedback where appropriate.
Monitors service and beverage standards in the Outlet:, works with the Outlet Manager and to take corrective actions where necessary.
Conducts frequent and thorough inspections on the Beverage Operation.
Frequently verifies that only fresh products are used in beverage preparation.
Actively promote Beverage sales with creative suggestions and ideas.
Conducts monthly inventory checks on all operating equipment and supplies.
Liaises with the departments concerned on daily operations and quality control.
Have a through knowledge and understanding of all Beverage items in the menu and the ability to train all beverage employees to recommend Beverage combinations and upsell alternatives.
Ensure that the Outlet is kept clean and organised, both at the front as well as the back of house.
Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
Ensure all beverage stocks are kept in the proper storage under the appropriate temperature and hygiene condition.
Ensures all operating equipment in well maintained and clean at all times.
Ensures Bar stock inventory and maintains an accurate inventory record.
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