客户关系实习生 Guest Relations Trainee(实习)

1. 做好VIP客人入住的准备工作，高规格地为宾客办理登记入住手续。
Well prepared for VIP arrival and deliver high quality registration process.
2. 掌握当天客情及预订情况，及时做好相关准备。
Well known of on-day condition and reservation status, making related preparation promptly.
3. 熟记常驻客人姓名，努力提供针对性服务。
Well known the name of regular guest and effort to provide individual service.
4. 关注客人的特别需要，并及时进行协调，以便提升客人的满意度。
Attention to guest special request, coordinate promptly to maximize guest satisfaction.