Commis-Pastry/Bakery 厨师-饼房/包房

此岗位优先考虑有包房经验的候选人，要求能上早早班。
 按要求出席所有会议。
Attends and contributes to all Meetings as required.
 确保部门的服务一贯按照部门营运手册的标准，高效、一致和礼貌的完成。
Ensures services provided to guests are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
 始终提供礼貌和专业的服务。
Provides courteous and professional service at all times.
 保持对酒店产品知识、当前推广、政策改变的了解及保持高效的内部沟通。
Maintains and updates awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication.
 根据安排出席酒店及部门的培训，以提高技能和知识。
Attends hotel and departmental training sessions as scheduled to improve skills and knowledge.
 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
 理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Familiar with and strictly adheres to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
 确保高标准的个人形象和仪容仪表。
Maintains high standards of personal presentation & grooming.
 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.